Property Services Assistant

Your new company
We are currently seeking an experienced and motivated Property Services Assistant to join a busy housing association on a temporary basis, with an immediate start available. This role offers the opportunity for extension and longer-term stability through to March 2027.

Your new role
You will play a key role in supporting the delivery of an efficient and customer-focused property and repairs service. Working within a fast-paced team, you will be responsible for coordinating repairs, liaising with tenants and contractors and ensuring excellent service delivery in line with organisational standards and KPIs.

• Act as a first point of contact for repairs and property-related enquiries
• Raise and manage works orders in line with agreed procedures.
• Liaise with tenants, contractors, and internal teams to schedule and progress repairs
• Monitor jobs to ensure completion within agreed timescales and service level agreements (SLAs)
• Maintain accurate records and update housing management/repairs systems
• Provide high-quality customer service across phone, email, and digital channels

What you'll need to succeed

• Previous experience in a housing, property services, or repairs environment is highly desirable.
• Strong administrative and organisational skills with the ability to manage a busy workload
• Excellent communication skills and a customer-focused approach
• Experience working with repairs systems or scheduling/planning roles is advantageous.
• Ability to work independently and as part of a team in a target-driven environment
• Must be immediately available

What you'll get in return

• Immediate start
• Opportunity to join a well-established housing organisation
• Potential for contract extension through to March 2027
• Valuable experience within a supportive and dynamic team
• Competitive salary
• On-site parking

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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